What shipping services do you offer?
We offer USPS services (First Class Mail, Priority Mail) and FedEx Services (FedEx Ground, Home Delivery, 2-Day and Overnight).
How long will it take for my order to ship?
We ship Monday through Friday, and orders usually ship within 1-2 business days of receipt. Pipe orders, or orders that contain PVC pipe, can take 3-4 business days due to the complexity in packing and shipping PVC pipe. Orders that request expedited shipping (FedEx 2-Day or FedEx Overnight) will ship the same day if ordered before 1:00PM Central time. Expedited shipments only ship Monday through Friday, and do not deliver on Saturdays or weekends.
**IMPORTANT** - USPS Priority Mail is not an expedited shipping service. While it normally only takes two (2) business days from our location, it is not guaranteed to arrive on time, and should be considered to be a regular shipping service.
How much does shipping cost?
To determine your shipping cost, you can use our Shipping Calculator located in your shopping cart. Simply add all of the items to your cart that you need, then enter your shipping information under the 'Get shipping estimates' section. A number of options will be displayed, and can be selected once you check out.
Can I get Free Shipping, and how does that work?
We do offer free Ground shipping to all 48 continental US States. Free Shipping is available on any order over $149.00. Just add at least $149 or more worth of products to your cart, and the cost to ship will be shown as 'Free' in your cart and during checkout. Please note that Free shipping is usually the slowest shipping option available.
Pipeworks reserves the right to change carriers on your shipment, should costs warrant. We will strive to ship using the carrier you select, however due to the oversize nature of PVC pipe and the cost to ship to residential locations, some carriers or services may be changed to accommodate. Change of carrier will not impact delivery times, and no additional charges will be applied to your order.